Gift Returns

NB Web Express is committed to ensuring our customer's complete satisfaction, in fact, we GUARANTEE IT! We are more than happy to do whatever is needed to assist with returns and exchanges for gift items.

If you need to exchange an item for a different size, style, or due to a manufacturers defect, please refer to our Returns and Exchanges policy.

If you return a gift purchased through the use of a Gift Certificate, your Gift Certificate will be restored to its original value.

If you wish to return a product you received as a gift, the refund will be credited to the original form of payment (i.e., the Credit Card used for the original purchase). When returning a gift, please provide the Order Number or purchaser’s name, address, and telephone number to assist in the processing of the return.